Teams Calling user resources
Technical tests, training and reference material for Microsoft Teams calling and Telstra Operator Connect.
Technical
Platform status
The Microsoft Teams platform status can be viewed in the M365 Admin Center. Check for Teams-related advisories — you can also customise alerts to email.
Connectivity test
Refer to the Microsoft Remote Connectivity page, including the Network Connectivity test tool, to validate your environment.
Teams troubleshooting
Refer to the Microsoft Troubleshooting Guide to investigate relevant user issues with Teams.
Unwelcome calls
Information on identifying and avoiding spam, fraud and unwelcome calls.
Knowledge
Teams admin docs
Microsoft Teams admin documentation has various reference resources for Teams administrators.
Online training
Video training for Microsoft Teams, plus Microsoft Learn modules and certifications to discover Teams.
Help & learning home
The Teams help and learning home page is an entry point into a variety of useful Teams and calling topics and resources.
Release notes
Refer to what’s new in Teams for recent release information and feature announcements.
Other
Telstra MSOC
The Telstra Operator Connect home page provides introductory details and support resources for Telstra’s calling solution.
Telstra support
The Telstra support page for MS Teams Operator Connect and Adaptive Collaboration.
Telstra digital terms
The Telstra Digital Services Agreement (DSA) applies to Operator Connect and the Adaptive Collaboration suite — please reference the DSA and adaptive collaboration service terms.