Contact Us

Talk to the people who’ll deliver it.

CVT serves customers throughout Australia and New Zealand, with offices in Sydney and Melbourne — across Genesys Cloud, Telstra Adaptive Collaboration and Microsoft Operator Connect for Teams.

General enquiries

1300 000 288

Monday to Friday, business hours (AEST/AEDT)

Afterhours emergency

+61 3 9385 7475

For urgent, business-impacting incidents

Email us

Escalation support

Direct paths to platform support, when you need them.

Telstra Genesys Cloud

Escalation support for Telstra Genesys Cloud — the Telstra Genesys Cloud Support Desk, plus Genesys Cloud escalation support direct from Genesys.

PhoneTelstra Genesys Cloud Support Desk phone number (shown as an image)
EmailTelstra Genesys Cloud Support Desk email address (shown as an image)

Telstra Teams Operator Connect

Escalation support for Telstra Teams Operator Connect via the Telstra support site, plus our online resources for Teams users.

PhoneTelstra Teams Operator Connect support phone number (shown as an image)
Our offices

Sydney & Melbourne.

Postal: PO Box 376, Willoughby NSW 2068, Australia.

Sydney Office

12 U, 175 Lower Gibbes Street, Roseville NSW 2069, Australia

Melbourne Office

230 Plenty Road, Preston VIC 3072, Australia

Not sure where to start?

Give us a call and we’ll give you our honest read on the right solution for you.