Business Process Improvement
Process Workflow
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An organization has many recurring processes, all of which can be improved and managed by implementing a structured workflow for defined tasks. This helps staff members to more efficiently do their work and helps the organization to insure that tasks are performed consistently, the right data is collected and the process audited and managed.
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Document Processing and Retention
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A critical part of any business process is the efficient collection and retention of physical and softcopy documentation. This can include the capture of hard copy documents from multi-function devices, faxes, Microsoft Office, email and voice communications. Once documents are captured as part of a business process it is important that long-term access is made available to the right staff members and any document life-cycle is managed.
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